Moscow and Paris, September two 2020
Atos, a international chief in digital transformation, has correctly launched a international assistance venture for its new customer PERI, one of the world’s biggest producers and suppliers of formwork and scaffolding programs, to present assistance for more than 7,000 PERI personnel across fifty six nations.
Considering that the get started of this contract, which began in November 2019, the company has correctly implemented three introductory phases, which now present a centralized customer assistance desk to assistance more than 7,000 PERI personnel globally. Atos not only enhanced the high quality of support and elevated user pleasure, but also minimized support expenses.
“In distinct locations of PERI’s existence, the IT assistance support was fragmented – someplace the work was carried out with neighborhood contractors, someplace the troubles have been solved by the company’s personal sources. Synergy with Atos allowed us to unify the support delivery procedure,